Terms and Conditions of Sale
Last Updated: July 16, 2026
These Terms and Conditions of Sale (”Terms of Sale”) govern the sale of all products (”Products”) and services (”Services”) provided by Sunrose Branding, LLC (”Sunrose Branding,” “we,” “our,” or “us”).
These Terms apply to all quotations, estimates, proposals, statements of work, purchase orders accepted by Sunrose Branding, invoices, production orders, and transactions unless otherwise agreed in a written agreement signed by both parties.
By approving a quotation, accepting a proposal, issuing a purchase order accepted by Sunrose Branding, placing an order, making payment, or authorizing production, you agree to these Terms.
Our Services
Sunrose Branding provides integrated brand development services, which may include:
- Brand Strategy
- Educational Advisory
- Creative Services
- Graphic Design
- Advertising
- Marketing
- Media Planning & Buying
- Website Development
- Promotional Products
- Branded Merchandise
- Corporate Apparel
- Product Packaging
- Commercial Printing
- Signage
- Trade Show & Event Solutions
- Company Stores
- Procurement
- Warehousing
- Fulfillment
- Logistics
- Related Products and Services
Services may vary by project and are subject to the applicable proposal or agreement.
Quotations & Proposals
Unless otherwise stated in writing:
- Quotations and proposals are provided for informational purposes only.
- Pricing is subject to change until accepted.
- Quotations may expire on the stated expiration date or, if no date is stated, after thirty (30) calendar days.
- Acceptance does not guarantee inventory availability or production capacity.
Projects may require additional review before final acceptance.
Orders
An order becomes binding only after acceptance by Sunrose Branding. We reserve the right to decline or cancel any order before production begins for legitimate business reasons, including pricing errors, supplier availability, legal concerns, suspected fraud, or force majeure events.
Client Responsibilities
Clients are responsible for providing:
- Accurate contact information
- Complete project specifications
- Approved artwork
- Accurate spelling, grammar, and factual information
- Required licenses or permissions
- Timely approvals
- Information necessary to complete the project
Production delays caused by incomplete information or delayed approvals may affect delivery schedules.
Artwork Approval
Clients are responsible for carefully reviewing all proofs, mockups, layouts, renderings, and production approvals before granting final authorization. Approval confirms that the client has reviewed and accepted all visible content, including:
- Spelling
- Grammar
- Layout
- Dimensions
- Colors
- Placement
- Quantities
- Product selections
- Specifications
Once production begins, changes may no longer be possible and additional charges may apply.
Product Specifications
Product photographs, digital renderings, mockups, colors, dimensions, finishes, and samples are intended as reasonable representations. Actual Products may vary due to:
- Manufacturing processes
- Material availability
- Screen settings
- Decoration methods
- Production tolerances
- Supplier specifications
Minor variations do not constitute defects.
Pricing
Pricing is based upon information available at the time of quotation. Prices may change prior to order acceptance due to changes in:
- Material costs
- Supplier pricing
- Freight
- Tariffs
- Production costs
- Government fees
- Currency fluctuations
- Client-requested revisions
Approved orders will follow the pricing reflected in the accepted quotation unless otherwise agreed.
Taxes
Unless specifically stated otherwise, prices do not include:
- Sales tax
- Use tax
- Value-added tax
- Duties
- Customs fees
- Government assessments
- Similar charges
Applicable taxes and fees will be added where required by law. Clients claiming tax-exempt status are responsible for providing valid documentation before invoicing.
Production
Estimated production schedules begin only after all required conditions have been satisfied, including:
- Final artwork approval
- Receipt of required deposits
- Complete project specifications
- Confirmation of inventory availability
Estimated production dates are not guaranteed unless expressly agreed in writing.
Shipping & Delivery
Shipping dates are estimates only. Sunrose Branding is not responsible for delays caused by:
- Carriers
- Weather
- Customs
- Supplier delays
- Labor disruptions
- Government actions
- Force majeure
- Circumstances beyond our reasonable control
Risk of loss transfers according to the agreed shipping terms. Additional information is provided in our Shipping and Fulfillment Policy.
Changes & Additional Work
Client-requested changes after project approval may require:
- Revised pricing
- Extended production schedules
- Additional approvals
- New estimates
Additional work outside the original project scope may be billed separately.
Cancellations
Cancellation requests must be submitted in writing. Because many Products are custom manufactured, cancellations may result in charges for:
- Design work completed
- Materials ordered
- Production completed
- Vendor costs
- Administrative expenses
Approved cancellations do not automatically qualify for refunds. Additional information is provided in our Refund, Returns and Cancellation Policy.
Intellectual Property
Each party retains ownership of its respective intellectual property. Client-owned trademarks, logos, artwork, and other materials remain the property of the client or applicable rights holder. Sunrose Branding retains ownership of its proprietary processes, systems, methodologies, software, templates, and pre-existing intellectual property unless otherwise agreed in writing. Ownership of custom creative work is governed by the applicable project agreement and our Artwork, Design and Intellectual Property Policy.
Confidentiality
Each party agrees to protect confidential information disclosed during the course of a project and to use such information only as reasonably necessary to perform the agreed Services, unless disclosure is required by law or authorized by the disclosing party.
Force Majeure
Sunrose Branding shall not be liable for delays or failure to perform caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Fire
- Flood
- Pandemic
- War
- Terrorism
- Labor disputes
- Government actions
- Utility failures
- Cybersecurity incidents
- Transportation disruptions
- Supplier interruptions
Performance will resume as reasonably practicable once the event has concluded.
Disclaimer
Sunrose Branding provides Products and Services using commercially reasonable care and professional judgment. Except as expressly stated in a written agreement, Products and Services are provided without additional warranties beyond those required by applicable law. Manufacturer warranties, if any, remain the responsibility of the applicable manufacturer.
Limitation of Liability
To the fullest extent permitted by law, Sunrose Branding shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from any Product, Service, or transaction. Where permitted by law, our aggregate liability relating to any claim shall not exceed the amount actually paid to Sunrose Branding for the specific Product or Service giving rise to the claim. Nothing in these Terms limits liability where prohibited by applicable law.
Governing Law
These Terms shall be governed by the laws of the State of California without regard to conflict of law principles. Unless otherwise required by law, disputes shall be resolved in a court of competent jurisdiction located within California.
Modifications
Sunrose Branding may update these Terms from time to time. The version in effect at the time an order is accepted will govern that transaction unless otherwise agreed in writing.
Our Commitment
Our policies are designed to promote clarity, fairness, and consistency. They establish expectations for both Sunrose Branding and our clients while helping protect the interests of everyone involved. We periodically review and update our policies to reflect changes in our business, technology, and applicable laws. The most current version of each policy is always available through our Legal Center.
Questions about any of our legal policies? Contact Sunrose Branding through our Legal Center