Payment Policy
Last Updated: July 16, 2026
Sunrose Branding, LLC (”Sunrose Branding,” “we,” “our,” or “us”) is committed to maintaining clear, transparent, and professional billing practices.
This Payment Policy explains how payments are handled for our Products and Services and should be read together with our Terms and Conditions of Sale and other applicable agreements.
Accepted Payment Methods
Unless otherwise agreed in writing, we may accept payment through one or more of the following methods:
- Credit Cards
- Debit Cards
- ACH Transfers
- Electronic Funds Transfer (EFT)
- Business Checks (when approved)
- Wire Transfers
- Digital Payment Services approved by Sunrose Branding
Accepted payment methods may change from time to time.
Estimates & Quotations
Estimates and quotations are not invoices. Pricing is based on information available at the time the quotation is prepared and may change before an order is accepted due to supplier pricing, freight costs, tariffs, production costs, material availability, or changes requested by the client. Unless otherwise stated, quotations expire thirty (30) calendar days after issuance.
Deposits
Certain Products and Services require a deposit before work begins. Deposits help secure production time, reserve materials, schedule resources, and initiate project planning. The required deposit amount will be identified in the applicable quotation, proposal, invoice, or agreement. Production generally does not begin until required deposits have been received and cleared.
Invoicing
Invoices may be issued at various stages of a project depending on its scope. Examples include:
- Project deposits
- Progress billing
- Milestone billing
- Product purchases
- Final balances
- Shipping charges
- Additional approved work
- Change orders
Clients are responsible for reviewing invoices promptly and notifying us of any concerns.
Payment Terms
Unless otherwise agreed in writing, payment is due according to the terms stated on the applicable invoice. Approved credit terms, if offered, apply only to the specific client and may be modified or withdrawn at any time. Failure to make timely payment may result in suspension of work, delayed production, withholding of deliverables, or cancellation of future services where permitted by law.
Taxes
Prices generally do not include applicable:
- Sales tax
- Use tax
- Duties
- Customs fees
- Government assessments
- Similar charges
Applicable taxes will be added where required by law. Clients claiming exemption from sales tax are responsible for providing valid exemption documentation before invoicing.
Additional Charges
Additional charges may apply when a client requests work outside the original scope, including:
- Additional design revisions
- Project changes
- Rush production
- Expedited shipping
- Storage
- Warehousing
- Additional meetings
- Additional consulting
- File preparation
- New artwork
- Change orders
Additional work will be communicated whenever reasonably practical before charges are incurred.
Late Payments
If payment is not received according to the applicable payment terms, Sunrose Branding may, where permitted by law:
- Suspend current work.
- Delay production.
- Delay shipment.
- Suspend Client Portal access.
- Decline future orders until outstanding balances are resolved.
- Exercise other contractual rights available under applicable agreements.
Clients remain responsible for all approved Products and Services provided.
Returned Payments
Payments returned due to insufficient funds, closed accounts, charge reversals, or similar reasons may result in additional administrative fees where permitted by law. Future payments may be limited to certified funds or other approved payment methods.
Chargebacks
Clients agree to contact Sunrose Branding before initiating a payment dispute or chargeback whenever possible.We are committed to resolving billing concerns professionally and in good faith. Improper chargebacks involving authorized Products or Services may result in suspension of current or future business relationships.
Ownership of Products
Unless otherwise agreed in writing, ownership of Products remains with Sunrose Branding until payment obligations have been satisfied to the extent permitted by applicable law. This provision does not affect intellectual property ownership as described in our Artwork, Design and Intellectual Property Policy.
Subscription and Recurring Services
Certain Services, including hosting, maintenance, marketing support, company stores, software subscriptions, or recurring consulting engagements, may be billed on a recurring basis pursuant to the applicable agreement. Recurring billing terms will be disclosed before services begin.
Refunds
Refund eligibility depends upon the type of Product or Service provided. Because many Products are custom manufactured or personalized, refunds are often limited. Please review our Refund, Returns & Cancellation Policy for additional information.
Collections
If collection efforts become necessary, clients agree to pay amounts lawfully owed under applicable agreements. Where permitted by law, clients may also be responsible for reasonable costs incurred in collecting undisputed overdue balances.
Changes to This Policy
Sunrose Branding may update this Payment Policy periodically to reflect changes in our business practices, payment systems, or legal obligations. The version in effect at the time of invoicing generally governs that transaction unless otherwise agreed in writing.
Our Commitment
Our policies are designed to promote clarity, fairness, and consistency. They establish expectations for both Sunrose Branding and our clients while helping protect the interests of everyone involved. We periodically review and update our policies to reflect changes in our business, technology, and applicable laws. The most current version of each policy is always available through our Legal Center.
Questions about any of our legal policies? Contact Sunrose Branding through our Legal Center